---
title: DIGITALL Galaxy - The leadership blog for your digital transformation | Dorothea Rösch
description: Dorothea Rösch has been a Business Consultant and Analyst at DIGITALL since September 2021 and is involved in Customer Experience (CX). Currently, she is involved in the development of a clienteling app to enable a personalized experience between sales consultants and premium customers.
image: https://blog.digitall.com/hubfs/Blog%20Files/Blog_Header_iStock-1152636558.jpg
---

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- [English](https://blog.digitall.com/author/dorothea-rösch)
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- [Deutsch](https://blog.digitall.com/de/author/dorothea-rösch)

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# Dorothea Rösch

Dorothea Rösch has been a Business Consultant and Analyst at DIGITALL since September 2021 and is involved in Customer Experience (CX). Currently, she is involved in the development of a clienteling app to enable a personalized experience between sales consultants and premium customers.

<https://www.linkedin.com/in/dorothea-r-7973951b2/>

<https://blog.digitall.com/clienteling-the-future-of-in-store-experience?hsLang=en>

###### 4 min read

## [Clienteling: the future of in-store experience](https://blog.digitall.com/clienteling-the-future-of-in-store-experience?hsLang=en)

By [Dorothea Rösch](https://blog.digitall.com/author/dorothea-r%C3%B6sch?hsLang=en)

Customer loyalty is key for long-term business success, especially during times that increase customer churn (for example because of price increases, poor customer services or competitive offers)....

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