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Sharing is caring: Data Sharing becomes more important
Although the pandemic has turned us into remote work experts, we still face some challenges...
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Non-governmental organizations (NGOs) have always relied heavily on visibility and relationships....
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Spotlight Canada: Digital foundations need an innovative push
Canada's digital foundations are solid but there's a spark missing to truly place it at the top of...
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Clienteling: the future of in-store experience
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Benefits and Challenges of Managed Customer Support Services
Whether customer service should be externalized or provided in-house is increasingly debated in...
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5 major CX and CRM trends in insurance
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Spotlight Spain: Digital frontrunner that needs more cloud-adoption
According to the Digital Economy and Society Index (DESI), Spain ranks in the top 10 of all...
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How digital is the construction industry in the DACH region?
The construction industry was hit by the pandemic just like every other industry. Although sales...
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What's a Security Operations Center (and why do you need it)?
Digitalization brings many advantages with it, but the flexibility that it offers companies to do...