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We cover leadership topics & the digital transformation. Explore the depths of the digital transformation & discover business opportunities.

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Megatrends

5 min read

Unified communication will increase your productivity

Technologies that support communication and collaboration are important for any organization to...

4 min read

Clienteling: the future of in-store experience

Customer loyalty is key for long-term business success, especially during times that increase...

9 min read

5 major CX and CRM trends in insurance

The insurance industry is undergoing a significant transformation moving to address the needs of...

5 min read

What's a Security Operations Center (and why do you need it)?

Digitalization brings many advantages with it, but the flexibility that it offers companies to do...

6 min read

Personalized Marketing is a must-have (if done well)

The buying behavior of customers is changing, and so are their expectations of companies....

8 min read

Why NLP is the biggest asset of AI technology

Natural Language Processing (NLP) is a crucial topic within the vast field of artificial...

6 min read

D2C: distinguish your brand with direct consumer contact

Close customer relationships help companies be more risk-averse, weather disruptive events, and...

6 min read

Are we ready for 5G?

Most countries are getting ready for 5G technology to be competitive in the digital race. But what...

6 min read

Chatbots: More than just customer service tools

For a while, chatbots where the next big thing in the customer service segment. However, as the...