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Why Performance Management Is the Key to Successful TransformA-tion
Performance management is the bridge between vision and reality, evaluating the value and...
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Why looking at the big picture is key to success or failure in CRM
Companies often think of CRM on a small scale. They fine-tune campaigns, enhance touchpoints, and...
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Why does CRM only work when combined with a new organisa-tional culture?
CRM projects rarely fail due to technological issues; they rather fail due to structural and...
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Why every company needs a CRM competencе model
A CRM system alone is not customer management; it is merely a tool. I believe everyone reading this...
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CRM Goes Digital: EXPERT INSIGHTS on Modern Customer Management
We are excited to announce the release of a new book by our CRM experts at DIGITALL, titled "CRM...
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Relaxed at work: 5 simple things to lift your mood
In autumn and winter, the decrease in sunlight - which affects the "happiness hormone" serotonin -...
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Expert interview: Cyber Security Trends & topics for 2023 and 2024
We sat down with our Cyber Security expert Deniz Tourgout to talk about current and future trends...
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The future in AI: facts and stats about artificial intelligence
What does the future of artificial intelligence bring and how are companies currently dealing with...
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Fighting Transformation - The Psychology of Change
One of the biggest challenges of any business transformation is to convince all stakeholders - from...