Technologies that support communication and collaboration are important for any organization to increase productivity and efficiency and reduce information silos. Unified communication builds a...
The United States of America are a digital force to be reckoned with. But the leader in many...
Digitalization helps automate processes, use artificial intelligence for better insights and...
Although the pandemic has turned us into remote work experts, we still face some challenges...
Non-governmental organizations (NGOs) have always relied heavily on visibility and relationships....
Canada's digital foundations are solid but there's a spark missing to truly place it at the top of...
Customer loyalty is key for long-term business success, especially during times that increase...
Whether customer service should be externalized or provided in-house is increasingly debated in...
The insurance industry is undergoing a significant transformation moving to address the needs of...