2 min read
Why does CRM only work when combined with a new organisa-tional culture?
CRM projects rarely fail due to technological issues; they rather fail due to structural and...
Posts about
Digitalization
3 min read
Why every company needs a CRM competencе model
A CRM system alone is not customer management; it is merely a tool. I believe everyone reading this...
2 min read
CRM Goes Digital: EXPERT INSIGHTS on Modern Customer Management
We are excited to announce the release of a new book by our CRM experts at DIGITALL, titled "CRM...
3 min read
The future in AI: facts and stats about artificial intelligence
What does the future of artificial intelligence bring and how are companies currently dealing with...
4 min read
Fighting Transformation - The Psychology of Change
One of the biggest challenges of any business transformation is to convince all stakeholders - from...
6 min read
ChatGPT-Interview: Facts vs. fiction about AI-generated content
As an IT company, ChatGPT and AI-generated content has obviously also had an impact on our...
5 min read
Budget & planning security in modern projects - classic meets agile
Agile project management is gaining momentum in many companies, but clearly-defined budgets and...
3 min read
What a good BI-solution can do for you (and how to find it)
Business intelligence offers companies smart insights into their business data to draw actionable...
3 min read
Closed-Loop Reporting aligns your data & teams
Working with the same data basis and aligning on each other's goals can help your marketing and...