Enter our DIGITALL Galaxy

We cover leadership topics & the digital transformation. Explore the depths of the digital transformation & discover business opportunities.

5 min read

Unified communication will increase your productivity

Technologies that support communication and collaboration are important for any organization to increase productivity and efficiency and reduce information silos. Unified communication builds a...

5 min read

Spotlight US: A strong digital leader might lose momentum

The United States of America are a digital force to be reckoned with. But the leader in many...

10 min read

Driving change: Usability and UX are not just for customers

Digitalization helps automate processes, use artificial intelligence for better insights and...

5 min read

Sharing is caring: Data Sharing becomes more important

Although the pandemic has turned us into remote work experts, we still face some challenges...

6 min read

NGOs go digital - improve visibility, relationships & impact

Non-governmental organizations (NGOs) have always relied heavily on visibility and relationships....

5 min read

Spotlight Canada: Digital foundations need an innovative push

Canada's digital foundations are solid but there's a spark missing to truly place it at the top of...

4 min read

Clienteling: the future of in-store experience

Customer loyalty is key for long-term business success, especially during times that increase...

9 min read

Benefits and Challenges of Managed Customer Support Services

Whether customer service should be externalized or provided in-house is increasingly debated in...

9 min read

5 major CX and CRM trends in insurance

The insurance industry is undergoing a significant transformation moving to address the needs of...